Introduction We often come across the requirement, where the customer needs do a multi-staged approval workflow in D365 Customer Engagement . The approval can be for an Opportunity , to convert a Lead or even for approving a Document. Back…
Category: Azure
Language Translation for D365 CE using Microsoft Flow & Azure Cognitive Services
Introduction Since the introduction of Azure Services, Microsoft Flow, PowerApps etc, there has been a significant shift in the life of a D365 Consultant when it comes to engineering D365 solutions. The application integration capabilities that Microsoft Flow provides to…
Managing Azure Subscriptions when working with D365 Trial Instances
Introduction What I am going to cover today is a common scenario I come across when working on D365 CE trial instances for my customer demos or pre-sales work .I usually create a 30day trial if I have to do…
Getting Started with Connected Field Services
For those who attended the D365 Saturday Bootcamp sessions in Melbourne and Sydney Australia, we had a great session by Ben Vollmer on Connected Field Services. The sessions really showed how we can integrate D365 with IOT devices using the…
Language translation and Sentiment Score Analysis for CRM email using Azure Cognitive Services.
Introduction Last week I wrote and article on how we can get the Text Sentiment using Azure Cognitive Services via LogiApps. Today what we are going to look at something similar. I came across an solution on AppSource, built by…
Get Sentiment score for D365 Text via LogicApps or Flow
Introduction In Dynamics 365, we often record customer feedback in the system . The content can be of both positive or negative. Feedback can be recorded in numerous places such as using the feedback entity or as an Activity. As a…
Dynamics 365 Attachment Management with Azure Blob Storage
When it comes to attaching files to Dynamics 365 Records, we have two options we can take into consideration SharePoint via the native Integration from CRM. Dynamics 365 Out of the Box Notes. (which allows you to attach file along…
Dynamics 365 Data Export Service
What is Data Export Service ? One of the limitations of D365 Online opposed to the On Prem version is that there is no access to the backend SQL Database .The Dynamics Data Export Service is a new Add-On that…
Add Custom Tiles to O365 App Launcher
One of the cool features of Microsoft 0ffice 365 is the App launcher. With the app launcher, we can basically create shortcuts to any application which is hosted within or externally to the O365 subscription. By default, when we provision…